2nd HEALING SPA – Gwalior, Madhya Pradesh
Website: https://2ndhealing.com/
Last Updated: 07/12/2025
1. Introduction
Welcome to Healing Salon and SPA (“we,” “us,” or “our”). By accessing or using our website https://2ndhealing.com/ or availing our services at our spa/salon in Gwalior (MP), you agree to comply with and be bound by these Terms & Conditions.
If you do not agree, please do not use our website or services.
2. Services
We provide salon, spa, beauty, and wellness services as listed on our website or at our physical location.
All services are subject to availability and may change without prior notice.
3. Appointments & Booking
- Appointments can be booked online, by phone, or in person.
- We recommend arriving 10–15 minutes early for your scheduled service.
- Late arrivals may result in shorter service duration or rescheduling.
4. Pricing & Payments
- Prices for services are listed on our website and may change without notice.
- Payments can be made via cash, UPI, card, or other available methods.
- All prices are inclusive/exclusive of taxes (as applicable).
5. Cancellation & Refund Policy
- Appointments can be cancelled or rescheduled up to 12 hours before the service time.
- Cancellations made after this period may incur a fee.
- Refunds are not provided for completed services.
- Prepaid packages or memberships are non-refundable, unless required by law.
6. Gift Cards, Memberships & Packages
- Gift cards, packages, and memberships are valid only for the duration mentioned at purchase.
- They are non-transferable and non-refundable.
- Lost or expired cards cannot be replaced or extended.
7. Personal Belongings
- Customers are responsible for their personal belongings.
- Healing Salon and SPA is not liable for any loss, damage, or theft of personal items.
8. Health & Safety
- Please inform our staff of any allergies, medical conditions, or skin sensitivities before beginning any service.
- We reserve the right to refuse service if a condition may pose a risk to the client or staff.
9. Conduct
We maintain a professional and repectful environment.
Any abusive, inappropriate, or unsafe behavior may result in refusal of service.
10. Website Use
By using https://2ndhealing.com/, you agree that:
- You will not misuse or damage the website.
- You will not post or transmit harmful content.
- All information you provide is accurate and complete.
11. Intellectual Property
All content on this website—including logos, images, text, and design—is the property of Healing Salon and SPA and protected by copyright laws.
Unauthorized reproduction or use is prohibited.
12. Privacy Policy
We may collect basic personal information for booking, communication, and service purposes.
We do not sell or share your personal information with third parties except as required for service delivery or legal compliance.
(You may request a separate Privacy Policy if needed.)
13. Disclaimer
- Results of beauty and spa treatments vary per individual.
- We are not liable for any adverse reaction unless caused by proven negligence.
14. Limitation of Liability
Healing Salon and SPA is not responsible for:
- Indirect or incidental damages
- Service dissatisfaction not related to negligence
- Website interruptions or technical issues
15. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website.
16. Contact Information
For any questions or concerns, please contact:
2nd HEALING SPA
Gwalior, Madhya Pradesh
Website: https://2ndhealing.com/
Phone: +91 7773850111
Email: monu@2ndhealing.com
